Contact
All contact goes through email. We do not have a live chat or phone line.
General support
Questions about how the service works, account issues, or anything else.
Email supportTakedown requests
Request removal of a connection record, conversation, or account. We respond within 48 hours. Do not include message content in your initial request - we will ask if we need it.
Submit a takedown requestPrivacy queries
Requests to access, correct, or delete your personal information under the Australian Privacy Principles.
Email about privacyResponse times: support within 3 business days, takedown requests within 48 hours, privacy queries within 5 business days.